Business Leadership for Managers

Course id: 5433
Duration: 4 days / 8 hours per day


At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.
What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?
The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourse


Knowledge about management basics.


Business owners, newly appointed managers, supervisors, any one is about to assume a managerial position or business leadership role.


By the end of this workshop each trainee will be able to:

  • Define his/her role as a manager and identify how that role differs from other roles they have had.
  • Understand the management challenge and the new functions of management.
  • Discover how he/she can prepare for and embrace the forces of change.
  • Identify ways to get him/her and his/her workspace organized and get a jump on the next crisis.
  • Identify his/her leadership profile and explore ways to use this knowledge to improve his/her success as a manager.
  • Enhance his/her ability to communicate with others in meetings and through presentations.
  • Create an action plan for managing his/her career success.



Day one:

Course Overview

About the Learning Organization

  • What is a Learning Organization?

  • Are You a Lifelong Learner?

Achieving Personal Mastery

  • What is Personal Mastery?

  • Your Personal Vision

  • Our Personal Vision and Our Values

Analyzing Our Mental Models
Achieving a Shared Vision
Team Learning
Systems Thinking

Day Two:

Understanding Leadership

  • About Leadership

  • Understanding Your Comfort Zone

  • Managing Performance

  • Servant Leadership

  • Onboarding and Orientation

Building Trust

  • The Cycle of Trust and Performance

  • Trust Exercise

Managing Change

  • About Change

  • Individual Exercise

  • Debrief

  • Key Factors in Successful Change

Time Management Tips and Tricks

  • Getting Things in Order

  • Mastering E-mail

  • Time Management Tips

Managers vs. Leaders

Day Three:

Types of Thinking

  • Directional Thinking

  • Consequential Thinking

  • Ethics

Influence Strategies
Managing Relationships

  • The Relationship Cycle

  • Coaching Through Conflict

  • Validating Personal Conflict Strategies

  • Preparing for Conflict

  • Managing Stress

A Simple Problem Solving Process

  • Systematic Problem Solving

  • Personal Problems

Day Four

Strategic Planning

  • SWOT Analysis

  • Individual Analyses

Doing Delegation Right

  • What is Delegation?

  • Group Definitions

  • Degrees of Delegation

  • Delegation Role Plays

Criteria for Useful Feedback
Feedback Techniques
Mastering Your Body Language
Meeting Management
Pumping up a Presentation
Personal Development